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Alorpoth Academy – Delivery Policy

1. Overview

Alorpoth Academy delivers all educational content digitally through our website. This means no physical products are shipped. All courses, materials, certificates, and resources are provided online through your student account.

This Delivery Policy explains how course access is activated, how long it takes, what you receive, and how to get support if access is delayed.

 

2. Course Delivery Method

All digital courses are delivered through:

  • Student Dashboard on our website

  • Video lessons, modules, quizzes, and assignments inside the course

  • Downloadable files, such as PDFs, slides, or worksheets (if included)

  • Certificate of Completion upon fulfilling course requirements

No CD, USB, printed book, or physical item will be delivered.

 

3. Delivery Timeline

Instant Delivery (Automatic Activation)

After successful payment, students typically receive immediate access to the purchased course.
You will be able to:

  • Log in to your account

  • Open the course

  • Start watching lessons instantly

Delayed Delivery (Manual Verification)

In some cases, payment gateways may delay confirmation due to:

  • Bank server issues

  • Mobile banking pending status

  • Internet interruption during payment

  • Incorrect transaction information

  • Third-party gateway verification

If this happens, course access may take up to 24 hours to activate.

If you still cannot access your course after 24 hours, contact:
📧 alorpothgpt@gmail.com
Include:

  • Your registered phone number or email

  • Payment screenshot

  • Course name

 

4. What You Will Receive After Delivery

Once delivery (course activation) is complete, you will gain access to:

a. Course Content

  • Full video lessons

  • Topic-wise modules

  • Class notes and materials (if included)

b. Learning Materials

  • Downloadable PDFs

  • Resource files

  • Workbooks (if included in the course)

c. Class Activities

  • Quizzes

  • Assignments

  • Practice tests

  • Progress tracking

d. Certificate

After successful completion, a digital certificate may be issued (depending on the course).

 

5. Problems With Access Delivery

If you experience any of the following:

  • Course not showing after payment

  • Course access locked even though payment is completed

  • Dashboard not loading

  • Incorrect course activated

Please contact us immediately at alorpothgpt@gmail.com with proof of payment.

Our support team will verify the issue and manually activate your course as quickly as possible.

 

6. Wrong Purchase Delivery

If you accidentally purchased the wrong course:

  • You may request a transfer or refund (as per our Refund Policy)

  • Your course access will be temporarily locked during verification

  • Transfers may be provided through voucher or re-activation

 

7. Payment Completion but No Access

If your payment was deducted but the course is not delivered to your dashboard:

  • Send your transaction ID

  • Payment screenshot

  • Mobile banking confirmation (if applicable)

We will verify and deliver your course access manually during working hours.

 

8. Delivery Completion Confirmation

After your course is successfully delivered (activated):

  • You will see the course under “My Courses”

  • You may also receive an email/SMS confirming access

  • Progress tracking begins immediately once you open lessons

 

9. System Requirements (For Smooth Delivery)

To ensure proper access and smooth course delivery, we recommend:

  • Stable internet connection

  • Updated browser (Chrome/Firefox/Edge)

  • Updated mobile device or computer

  • Allowing cookies for login session

 

10. Policy Updates

Alorpoth Academy reserves the right to modify, update, or adjust the Delivery Policy at any time to ensure better service and transparency. Changes will be reflected on this page.

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